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B88backup

FAQ

How to Deposit?

You are just a step away before placing bets in B88MY, you will need to fund your account using one of the following below deposit options:

  • Bank Transfer via your local bank account
  • TruePay

Notes:

B88MY are favourite for our speedy crediting of funds to your account and experience. Thus, please use above recommended deposit options as described above. We do not accept all kinds of deposit by "Cheque" or "Bank Draft" (Company OR Personal Cheque) as your deposit method.

Types of Deposit below:

a. How do I make a deposit using Bank Transfer?

Bank Transfer is a deposit service that is available from the following country only:

  • Malaysia with MYR - denominated account

STEPS

Step 1: Kindly contact our Customer Service Support to obtain our details. Click here
Step 2: Please arrange for the deposit of your funds into the provided bank account.
Step 3: Kindly login into your B88MY account,

  • Click on Deposit
  • Select Bank Transfer Method
  • Enter all the requested information on the page
  • Upload a copy of the official receipt if necessary then submit

Notes: Please note that your deposit through Bank Transfer will be processed and reflected in the Main Wallet when the funds are received by our bank.

b. How To Use TruePay?

STEPS

Step 1: Please login into your B88MY account
Step 2: Click on Deposit and select TruePay method

  • Enter amount and choose your e-banking account from "Bank" drop down menu
  • To submit your transaction is to Click "Deposit" Button
  • The system will redirect you to your Bank Secure Page. Please enter your e-banking Account Username and Password. Click “Continue” once you have enter the correct information
  • Your Bank will send you a Transaction Authorisation Code – TAC on your Mobile Phone.
  • Enter the TAC Code and click on "TAC Confirm" button
  • Please ensure that you have sufficient balance in your Bank Account

Step 3: Once it is approved by your Bank and your funds will be available in your B88MY wallet immediately

Notes:

1. To avoid disappointment. Please deposit earlier before Bank Schedule Maintenance.

2. B88MY only accept your deposit transaction through TruePay secure link provided by B88MY once you are login into B88MY account. B88MY reserves the right not to authorise for any deposit that was not using the secure link through B88MY.

How to Withdraw?

Withdrawal is fast and efficient. You can withdraw funds from your B88MY account via the following methods:

Documentary Requirements

When processing your withdrawal request, we may, at our discretion, request for one or more documents from you:

How do I withdraw funds using Bank Transfer?

B88MY allows member to request for withdrawals to be paid directly to their bank accounts. Bank Transfer is open to B88MY members registered from the following country:

  • Malaysia with MYR - denominated account

In order to request for a withdrawal to be paid into your bank account, select “Bank” under the Withdrawal menu. Enter the amount you wish to withdraw and provide your bank account information:

  • Bank Account Name
  • Bank Account Number

For the safety/protect of our members' fund in B88MY accounts, we may, at our discretion, request from you one or both of the following documents:

  • A copy of your photographic ID with clear visible photograph
  • A copy of the bank account statement for the beneficiary account showing the account number and bearing your name (the account balances should be blanked off).

It is easier at B88MY towards every member, you can scan these documents image and send to our customer service if required

How long will I receive my money?

For your account safety and implemented measured, so long we have received all details needed and processed any information you are required to send us in accordance with the B88MY withdrawal policy, any withdrawal request will be sent to our designated team for processing which is efficient. Withdrawal will be processed within the following time frames below:

  • Processing time: About 5 minutes
  • Reflect to your bank: Depend on Banking processing time

Notes:

All transactions will based on Banking processing time and policy. Please contact customer service support if funds is not received

Is there any charges for deposit and withdrawal?

B88MY will NOT charge our members for any deposits and withdrawals made to their accounts. Thus, please be informed that many selected banks, e-wallets or credit card company will have an additional transaction fees which B88MY will not absorb the charges. For better details with your bank, kindly check with your selected bank for the transaction fees. B88MY which may, at our sole and discretion, has the rights to terminate or remove the offer provided and firm policy on our terms & conditions applied.

What is the meaning of Wallets in B88MY?

2 main categories of wallets - Main and Products wallet

B88MY "Main Wallet" balance displays the total amount that can withdraw via various banking methods or transfer to Products Wallet to fund betting transactions. All newly successful deposits are updated to this balance instantly.

Balance of products amount is available for betting in the following respective products/Providers

From the above, every member will be able to fund transfer from "Main Wallet" to the chosen "Product Wallet" or between products wallet by selecting the desired wallet from the TRANSFER FROM / TO drop down list. So any further assistance, kindly contact Customer Service Support.